Privacy policy

Data we collect

• Contact details you provide (name, email, company, phone).
• Content of messages and requests sent via forms or email.
• Basic technical browsing data (IP address, browser, date and time).

Purposes

• Respond to inquiries and manage information or support requests.
• Administrative and commercial management of client and supplier relationships.
• Improve the site experience and service security.

Legal basis

• User consent when submitting forms or communications.
• Performance of a contract or pre-contractual measures.
• Legitimate interest in maintaining service quality and security.
• Compliance with legal obligations when applicable.

Retention

We keep data for as long as needed to fulfill the stated purposes and legal time limits. After that, it is blocked or deleted.

Recipients and transfers

We do not share data with third parties except where legally required or with processors acting under contract. We do not carry out international transfers outside the EEA unless appropriate safeguards apply.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction, and portability by emailing aizy@ezb.com.es. You may also lodge a complaint with the supervisory authority.

Withdrawal

In case of withdrawal, contact aizy@ezb.com.es.

Policy changes

We may update this policy to reflect legal or service changes. The current version will be published on this page.

Data controller

• Controller name: Marc Brunés Ramos
• Trade name: Aizy Agents
• Address: Calle Idumea 14, 08035 Barcelona, Spain
• Contact email: aizy@ezb.com.es